Delivery Process:
Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
After your order has been completed, you will receive an email and message also with the details of the processing your order time to time.
After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
Our delivery partners then bring the package to you at the earliest possible. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
Item Packaging:
We package our products in boxes, which are covered in a plastic layer. Each individual product is packaged in bubble wrap while fragile items are safely secured with additional bubble wrap.
We pride ourselves on the quality of our packaging. Till date, we have received minimal complaints about damaged products due to our packaging.
The Range of Location:
For courier products, we ships throughout India across all locations served by reputed courier companies.
Track the Order After Shipping:
Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
You can track the status of your package 24 hours after your order is dispatched from our store.
Our trusted courier partners:
Delhivery – https://www.delhivery.com/
Ecom Express – https://ecomexpress.in/
Xpressbess – https://www.xpressbees.com/
India Post – https://www.indiapost.gov.in/
Note: Your order will ship through any of the above mentioned courier partner which is most effective and suitable at the time of booking.
Delivery Time:
We dispatch most orders the estimated shipping time (in business days i.e. excluding public holidays and Sundays) is mentioned against every item and may vary from item to item. The shipping time mentioned refers to delivery in those areas covered by reputed couriers through which we send our consignment. In case a reputed courier does not cover a particular remote location then we will send the consignment by speed/registered post through the Indian Postal Services, which may take 1-2 weeks depending upon the location, with every order, we will send you an email containing the details of the order placed by you.
Shipping Chargers:For a limited period, Get Free Shipping on all orders. We have all right to withdraw this offer anytime without further notification.
We have standard shipping charges for most addresses.
Absolutely Free Shipping for Kolkata *Free Shipping Zone on order over Rs. 5,000 excluding gaming chair and other than Kolkata a nominal shipping fee levied according to weight & shipping zone of delivery.
*Free Shipping for Kolkata within City limits. (20 km). For more details please contact our Helpline +91 748 801 4562.
Note
1) Cash on Delivery (COD) Service is not available right now.
2) SL Multimedia is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
3) Unfortunately, we do not ship outside India at the moment. However, we are working on starting international delivery as soon as possible, so stay tuned!
4) If any promotional or exclusive shipping is running on specific product, occasion or for specific zone of the country then please refer to the terms of that particular offer too.